• How to Reset your MFA via TruGrid Web App

  Learn how to reset your MFA via TruGrid Web App with our step-by-step guide. Troubleshoot issues and follow our user-friendly instructions to reset your MFA quickly and easily.Popular

• Why is the login page showing an invalid email address message?

  Experiencing issues with the TruGrid login page? Learn more about the potential reasons and how to resolve an invalid email address message with this helpful guide.Few readers

• How to Reset Active Directory Password (For End Users)

  Learn how to reset an Active Directory password for end-users on TruGrid. Follow these step-by-step instructions to troubleshoot and reset AD passwords efficiently.Few readers

• How to Reset your MFA via TruGrid Windows App

  Find out how to reset your MFA via the TruGrid Windows app with this step-by-step guide. Follow the steps described, process takes between 2-5 minutes.Few readers

• Why Are Active Directory Accounts Getting Locked Out?

  Active Directory accounts may get locked out for various reasons. Read this article to learn about the common causes of account lockouts and how to troubleshoot them with TruGrid Secure RDP.Few readers

• What to do next when your MFA has been reset

  Discover what to do next when your Multi-Factor Authentication (MFA) has been reset. Follow the step-by-step guide on how to re-register your MFA device and set up a new password to continue using TruGrid.Few readers

• How Admins can manage MFA

  How Admins can Manage MFA Overview This feature allows domain administrators to manage MFA for AD users reported from the TruGridFew readers

• MFA for Desktop Shortcut

  MFA for Desktop Shortcut The TruGrid Desktop Shortcut feature allows end users to create desktop shortcuts of their favorite remote desktops and applications and connect to these resources without additional authentication and without opening the TruGrid Connector application each time. To make this process more secure, Admins can enable MFA for Desktop Shortcuts It means that if admin enables MFA for desktop shortcuts, end users will be required to type MFA code (no push supported) to conneFew readers

• How to setup a Desktop Authenticator

  How to setup a Desktop Authenticator For each user that needs to use the desktop authenticator, they need to Reset their MFA.Few readers