Articles on: Authentication

What to do next when your MFA has been reset

What to do next when your MFA has been reset



Go to the TruGrid Authenticator app on your mobile phone.
Remove the prior account (if any) setup on your TruGrid Authenticator app
Make sure you are logged out of your Internet browser
Go to the TruGrid Login page (https://app.trugrid.com/login) or your[ desktop connector](/en/article/where-are-the-trugrid-native-desktop-connectors-5u98cm/)
Enter your registered corporate email address
Select Go
Login with your Password
Scan the QR code with your TruGrid authenticator app on your mobile phone
Set your new reset phone number
Continue to dashboard

Updated on: 08/03/2023

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