Articles on: Authentication

What to do next when your MFA has been reset

What to do next when your MFA has been reset


  • Go to the TruGrid Authenticator app on your mobile phone.
  • Remove the prior account (if any) setup on your TruGrid Authenticator app
  • Make sure you are logged out of your Internet browser
  • Go to the TruGrid Login page (https://app.trugrid.com/login) or your desktop connector
  • Enter your registered corporate email address
  • Select Go
  • Login with your Password
  • Scan the QR code with your TruGrid authenticator app on your mobile phone
  • Set your new reset phone number
  • Continue to dashboard


Updated on: 08/03/2023

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