• How companies can add or adjust licenses

  Learn how to add or adjust your TruGrid licenses with this step-by-step guide. Discover how to add new licenses, manage current licenses, and customize your licensing plan to fit the needs of your business.Few readers

• How does TruGrid Licensing Work?

  Learn how TruGrid licensing works and how it can help you securely access your remote desktops and applications from anywhere using our cloud-based remote desktop solution.Few readers

• How to add a new payment method

  Learn how to add a new payment method to your TruGrid account to ensure uninterrupted service. Follow these easy steps to update your billing information and keep your account up-to-date.Few readers

• How to fix signup page error - "The customer cannot be authenticated"

  If you encounter the error message "The customer cannot be authenticated" when trying to sign up for TruGrid, this guide will help you troubleshoot the issue and get your account set up quickly and easily.Few readers

• What if users get a "No available license error" message

  Learn how to troubleshoot and resolve the 'No Available License' error message in TruGrid. To remediate this, please add sufficient licenses to the domain.Few readers

• TruGrid Billing and Invoice Management

  Billing and Invoice Management Please follow below steps to manage and update billing information (Credit Card and PayPal), and to review and download invoices. Login to TruGrid Portal Login to TruGrid Portal at https://app.trugrid.com/login and navigate to the **SUBSCRIPTION **page as shown below. Use the UPDATE PAYMENT DETAILS link to update existing payment method Use the VIEW BILLING PORTAL link to view invoices and add new payment methods ![SUBSCRIPTION PAGE](https://stFew readers

• How to handle minimum Credit Card charge when adding licenses

  How to handle minimum Credit Card charge when adding licenses When adding additional licenses, your account will get charged on a pro-rated based to your next billing date. In some cases, this pro-rated amount could calculate to less than the minimum $5 USD charge our billing system can proccess. For example, suppose your next monthly renewal date is 1 day from now and you add one $15 USD license. If its prorated to just one day, then this could calculate to less than one dollar. If youFew readers

• TruGrid Billing Management for ACH

  Billing Management for ACH Please follow below steps to add ACH for your billing. Login to TruGrid Portal Login to TruGrid Portal at https://app.trugrid.com/login and navigate to the **SUBSCRIPTION **page as shown below. Choose PAYMENT DETAILS Click on PAYMENT DETAILS to reveal the payment details page. ![Choose PAYMENT DETAILS](https://storage.crisp.chat/users/helpdFew readers