• Add New Customer Domain in Multitenant Dashboard

  Learn how to add a new customer domain in the TruGrid Multitenant Dashboard with this step-by-step guide. Our instructions make it easy to set up new domains and get your team up and running quickly.Few readers

• How MSPs can adjust and allocate licenses

  Learn how MSPs can easily adjust and allocate licenses with this helpful guide. Also, you can see the quantity of users reporting in vs the quantity of licenses allocated.Few readers

• How to add a Customer Admin

  Learn how to add a customer admin in TruGrid to provide access to TruGrid management portal and manage resources, licenses, and permissions. Step-by-step instructions and screenshots provided in the article.Few readers

• How to add an additional Service Provider Administrator

  Learn how to add another Service Provider administrator to your TruGrid account for easier management and delegation of responsibilities. Follow our step-by-step guide to adding an additional administrator.Few readers

• Minimum Permissions Required for TruGrid Service Account (TG-ServiceAccountv2)

  Minimum Permissions required for the TruGrid TG-ServiceAccountv2 Active Directory account TruGrid has developed a new type of Sentry with reduced privilege requirements, please review this article if you'd like to implement it. On Domain Member Servers running TruGrid Sentry It must either be a member of the Local ADMINISTRATORS group or must be granted “Log on as a Service” rights.Few readers

• TruGrid Branding

  Discover how to customize the look and feel of your TruGrid Portal to reflect your company's branding. Follow our step-by-step guide to create a seamless and consistent user experience for your customers and employees.Few readers

• TruGrid MSP Partner Program

  Interested in becoming a TruGrid MSP partner? This article explains how to join the TruGrid Partner Program, the benefits of being a partner, and how to get started with the program.Few readers

• How to change Root Admin email

  Users who need to use Active Directory account the same as Root Admin account, could change Root Admin account email for their domain. Only first part of email (example "can_be_changed@your_domain.com") could be changed! The email address should be real so validation email could be received to that mailbox Root admin can change his login by clicking on profile icon in the Trugrid portal, select My Profile from dropdown, click Update email, enter new user name and Submit, then check theFew readers

• MSP Guides

  TruGrid offers flexible options to assist with setting up your SecureRDP or BitLocker Management software. Please select your preferred option below Live Onboarding: Click here to schedule Live Onboarding Assistance SecureRDP Setup Guides: Click here for details BitLocker Management Setup Guide: [Click here for details](/en/article/trugrid-bitlocker-onboarding-setup-guide-1x1mmq/Few readers

• How to automatically remove inactive users from TruGrid

  Automating the removal of inactive users is feasible for Domain Administrators, although it is not supported as a built-in policy within Active Directory. To simplify administrative overhead, this functionality can be implemented via automation using  Active Directory and PowerShell scripting* This guide describes the process of automatically removing inactive users from a designated Active Directory (AD) group used for TruGrid users syncThe primary goal of this automation is to:Few readers

• How to Migrate a TruGrid Tenant

  TruGrid Tenant Migration Guide Tenant migrations require coordination between the customer, TruGrid Support, and (where applicable) a new Managed Service Provider (MSP). This guide outlines the required steps for a successful migration. NOTE: If you are a new Service provider customer that has Customers who already use TruGrid and want to be migrated to your management, please reach out via TruGrid chat or apply for the MSP partner program using the following link: https://www.trugrid.coFew readers