How to Reset Active Directory Password (For End Users)
How to Reset Active Directory Password (For End Users)
Overview
When enabled by Company Administrator or Service Provider, Active Directory users can change their passwords via TruGrid Web, Windows, and Mac applications. This feature is not currently available for Azure AD users.
How to Change Your Password
Follow the steps below to change your Active Directory password:
- Open your Internet browser and connect to trugrid.net. Or, open TruGrid Windows or Mac Connector
- Enter your login and click CONTINUE
- Click FORGOT PASSWORD
- Choose one of the options to verify your authenticity. Click PROCEED.
- See below example for MFA option. Open MFA app on your phone and enter manually enter the code on in the required field. Click SUBMIT.
- On the next screen, please enter and confirm your new password.
- Supplying a password that meets company security requirements will process your password change request:
Updated on: 08/03/2023
Thank you!