TruGrid Product Release Notes

Latest Versions

- Sentry Agent v6.0.3.0 (May)
- Windows Desktop Connector v2024.8.4 (Aug)
- Mac Desktop Connector v2024.8.1 (Aug)
- Secure Connect Agent v2.0.1.0 (May)
- Device Management IoT BitLocker Agent v2024.3.2.0

Updates by Month

October 2024
IP Address Download for Whitelisting
Mobile: Redesign
Minor enhancements, bug fixes, and performance improvements


September 2024
Web: Support branding for MSP customer domains
Mobile: Improvements for push notifications on TG Authentication
Minor enhancements, bug fixes, and performance improvements


August 2024
Mac/Win Connector: Enable phone setup skip option for certain MFA settings
Minor enhancements, bug fixes, and performance improvements


July 2024
API: Refined error messages
Web: Refined session timeout logic for edge cases
Improved resource syncing
Minor enhancements, bug fixes, and performance improvements


June 2024
Web: Implemented various improvements and new logging capabilities
Android Mobile: implemented changes to for new Google Play push notification requirements


May 2024
Sentry: Implemented improvements with brokering and logging


April 2024
Mobile Connectors, Secure Connect, Sentry – Updated to support latest relay connectivity technology.
Sentry – Scalability improvements for larger active directory installations
Minor enhancements, bug fixes, and performance improvements


March 2024
Minor enhancements, bug fixes, and performance improvements


February 2024
Ability to update Sentry via admin portal
Alpha release of enhanced Sentry Agent (not in production)
Minor UI fixes


January 2024
Enable admins to reset a user's phone number used for reseting their password, when MFA is not enabled
Option to reset phone number for registered users who have MFA set up via Authentication App
Added reports assignments feature
Other minor fixes, user interface improvements, feature enhancements, security improvements, and performance improvements throughout many modules


December 2023
Mac/Windows connectors: Support for MFA for Desktop Shortcuts
Mac Connector: Improved diagnostic logging
Web: Administrative configuration for Desktop Shortcut options and MFA


November 2023
Sentry: Added new logging/diagnostic capabilities
Mac Connector: Released shortcuts functionality


October 2023
Sentry: Improved thread handling. Version 5.0.0.0.


September 2023
Sentry: Improved handling for multiple concurrent admin commands
Windows/Mac Connectors: Timeout feature which can be admin controlled
Mac Connector: Azure AD joined machines support
Web: Improved logoff countdown timer calculation
Web: Increased password limitation to 127 characters
Other minor fixes, user interface improvements, feature enhancements, security improvements, and performance improvements throughout many modules


August 2023
Mobile: Support Azure authentication on iOS and Android


July 2023
Web: Added Desktop Management functionality under Security Management
Web: Added Remember Me management for desktop applications
Web: Enhanced icon images for Azure joined and on-premises machines
Mac/Win: Reset password via SMS if MFA is OFF
Mac/Win: Support "Remember Me" functionality despite MFA status
Win: Desktop shortcut changes for multiple MFA options and when password changes
Win: Support Azure joined machines
Secure Connect: Azure joined machines support
Secure Connect: Support Mass Deployment Option (inquire with us for details)
Other minor fixes, user interface improvements, feature enhancements, security improvements, and performance improvements throughout many modules


June 2023
Enhanced ability to find users is an AD Forest with multiple domains
Enhanced local sentry error log messages for accounts disabled in Active Directory
Enabled ability to reset password via SMS (even when MFA is OFF)
Enabled "Remember Me" option for connectors for users when MFA is OFF
Resource assignment UI improvements
Login screen redesign
Improved registration flow
Other minor fixes, user interface improvements, feature enhancements, security improvements, and performance improvements throughout many modules


May 2023
Web/Mac/Win: Updated login flow to support MFA via SMS or email
Web/Mac/Win: Updated MFA setup to support SMS or Email
Web/Mac/Win: Updated MFA reset flow to support SMS or Email
Web/Mac/Win: Updated "Password Reset" changes to respect multiple MFA options ("SMS" and "Email")
Web/Mac/Win: Implemented Hybrid authentication capabilities (On-Premise and Azure AD concurrently)
Web: Added MFA type option to security management
Web: Added Sentry name and version on Domain Management page tooltip
Implemented load-balancing improvements for pooled resource changes
Other minor fixes, enhancements, security improvements, and performance improvements throughout many modules


April 2023
Authorization and authentication improvements


February 2023
Released updated Sentry agent version (to remediate certain "Failed to Connect to Active Directory" edge cases for Azure AD and On-Premise AD)
Improved branding for TruGrid Mac connectors


January 2023
Improved branding for TruGrid Web & Windows connectors
Improved end user messaging for authentication errors
Updated icons for shortcuts and connector applications
Other minor fixes, enhancements, security improvements, and performance improvements throughout many modules


December 2022
Updated Android & iOS Authenticator
Updated TruGrid Mac Connector release
Other minor fixes, enhancements, security improvements, and performance improvements throughout many modules


November 2022
General minor fixes and updates to web portal
API Beta minor updates
Other minor fixes, enhancements, and performance improvements throughout many modules


October 2022
API Beta release
Android mobile application minor updates
Other minor fixes, enhancements, and performance improvements throughout many modules


September 2022
Mac Web Connector: Added support for RDP preferences and geographic relays
Connectors: Implemented automatic selection of built in RDP application
Many minor fixes and enhancements


August 2022
Web: Add ALL filter to MFA management tab
Web: Enable export detailed report for licenses
Enable update password with first logon
Update password with first logon & handle Active Directory password policy settings
Improve MFA field hint on second login page
Reset password is hidden if no options for reset are available for user
Other minor fixes and enhancements


July 2022
No enhancements released, only fixes


June 2022
Geo-Blocking (WEB, Win and Mac Native)
Improved searching functionality on web portal
Improved user experience when reconnecting to pooled resources
Other minor fixes and enhancements


May 2022
Enabled "Stay Signed-In" option for Admins to set for Web Azure AD Login Management
Improved information messages regarding lack of license situations for SP Tech / Corp Tech Admins
Improvements for Windowed Mode of the RDP Settings General tab
Implemented Password Reset function for AD users
Implementation of a shortcuts renewal pop-up for Azure AD users
Other minor fixes and enhancements


April 2022
Forgot/Reset Password Feature for AD users from Web
General performance improvements
Updated Mac Desktop Connector with Stay Signed In option
Updated Mac Desktop Connector Password Reset option
Updated Mac Desktop Connector with "Connect" button next to computer resources with an "Offline" status
Updated Sentry Agent for support of new Password Reset feature
Extended Sentry logging debug level


March 2022
Improved login user experience
Improved Connect button experience for users
Implemented "Stay signed in?" functionality for Azure AD users
Many minor fixes and improvements


February 2022
Improved sign out logic for Azure users
Enabled ability to attempt connections to resources reporting as offline
User interface fixes and improvements


January 2022
Ensure prompting of Azure MFA even if account is already signed into local Windows
Enhancing progress indicators
Sentry agent enhancements and performance improvements


December 2021
Optimized AD Refresh for large AD environments
Provide TruGrid Admins with ability to enable/disable Desktop Shortcuts
Require MFA for Admin accounts
Ability to adjust between Azure AD vs On Premise AD connectivity


November 2021
MAC Connector RDP Preferences Options
Windows Desktop Connector Improvements


October 2021
MFA Management
New MAC Connector Design & Azure AD support
New design for Windows Desktop Connector

September 2021
New Website Portal Design

August 2021
Added automatic geo-routing to our cloud connectivity nodes, based upon users geographic location
Implemented ability to enable Desktop shortcuts in the Windows Desktop Connectors

July 2021
Updated Android Connector mobile app for improved operation on Chromebooks

June 2021
Resiliency improvements

May 2021
Integration with Azure AD

April 2021
General performance improvements and bug fixes


March 2021
Migrated subscription management to a new subscription management module
Implemented new User Interface for Web Application


February 2021
User interface improvements to Windows Desktop Connector
Performance improvements on web application


January 2021
Improved resiliency of TruGrid Sentry and Health Monitor Windows Services
Prevented reporting apps if RDP status is disabled.
Improved performance of RemoteApp activation and app inventory processing
Improved local Sentry agent logging


November 2020
Updated Windows Desktop Connector with MFA reset functionality


October 2020
Updated Windows Desktop Connector with RDP Settings and MFA setup functionality
Reconnect functionality rollout


September 2020
Enhanced Login and Licensing Reporting for MSPs and Corporate customers


August 2020
Beta release of Reconnect functionality


July 2020
Updated Windows Desktop Connector app supporting RemoteApp


June 2020
RemoteApp - Users can launch virtual applications in addition to desktops
Resource Grouping - User Groups and Machine Groups can be used now
Bug fixes and minor enhancements


May 2020
Enhanced RDP settings for Remote Audio
Updated version of Windows Native Connector with some bug fixes

Updated on: 08/11/2024