What if I am on an old Mac OS X version?
What if I am on an old Mac OS X version?
Running an older version of the Mac OS X operating system can cause issues when trying to use TruGrid or when installing the TruGrid Mac Desktop application.
If you are using an older Mac OS X version, please perform an upgrade on your Mac:
- Here is a step by step guide on how you can see what version of the Mac OS X operating system is currently installed on your machine.
- Here is a step by step guide on how to upgrade your Mac OS X to the latest version.
It's also important to make sure the Mac has Microsoft Remote Desktop version 10.3.8 or newer installed from the App Store.
**NOTE: **There are two types of TruGrid Connectors for Mac (Desktop Connector and Web Connector)
Updated on: 08/03/2023
Thank you!