TruGrid Desktop Connector for Mac Setup
TruGrid Desktop Connector for Mac Setup
Please follow the steps outlined below to setup TruGrid Desktop Mac Connector for use with TruGrid SecureRDP
- Verify that Windows App software is installed
- a. On your Mac computer, open the Spotlight Search and type Windows App
- b. If Windows App is not already installed, choose it from the "Mac App Store" area to install it
- Download and install TruGrid Mac Connector on your Mac computer
- a. On your Mac computer, download and install TruGrid Mac Connector from https://www.trugrid.com/downloads/macconnector
- b. Open the TruGrid Mac Connector and enter your login email address. Click CONTINUE
- c. Enter your password and click LOGIN
- Get ready to setup your Multifactor Authentication
- a. From your smart phone, go to the App Store or Google Play Store and search for TruGrid Authenticator (or your preferred authenticator)
- b. Following instructions to install TruGrid Authenticator (or your preferred authenticator)
- c. Return to your Mac computer and click NEXT
- Setup Multifactor Authentication (MFA)
- a. From your Smart Phone, open the TruGrid Authenticator
- b. Click the + sign on top right. This will open your camera. Accept any prompt from your phone to allow TruGrid to use your camera to scan MFA setup QR code
- c. Use your Smart Phone to scan the QR code displayed on your computer
- d. From the TruGrid Authenticator on your Smart Phone, click ALLOW. This will add a six-digit security code to the display on your computer and advance it to the next screen.
PS: If this does not happen, please manually type the six-digit code and click **NEXT **on your computer.
- Validate your phone. This allows you to reset your MFA in the future.
- a. Enter your mobile phone number in the area specified on the computer
- b. Click SEND CODE
- c. Obtain the code from your mobile phone and enter it in the area specified on your computer
- d. Click SUBMIT AND LOGIN
- Login to the TruGrid Desktop Connector
- a. At the TruGrid Workspace, you may now connect to your assigned desktop or apps
**PS: **The next time you need to connect to your remote desktop, open the TruGrid Mac Connector application and login with your password and MFA in order to connect.
Optional: **Continue to the next steps if you wish to configure **RDP SETTINGS
- To configure RDP SETTINGS:
- a. Click the hamburger menu on the top right corner of the TruGrid Mac Connector
- b. Select SETTINGS
- c. Configure your preferred RDP SETTINGS and click SAVE when done.
**PS: **If you are ADMIN, you will be able to configure settings for your login and authorized domains.
Updated on: 01/01/2025
Thank you!