How to obtain TruGrid Desktop Connector Logs

On Windows Devices

The Windows Native & Headless Connector logs can be found in the following location:

C:\Users\$(user)\AppData\Roaming\TruGrid Connector

TIP: You can use the Run menu in Windows and type in %appdata% and it will immediately take you to the AppData Roaming folder.

The Mac Connector logs can be found at the following location:

/Users/username/.config/TruGrid/Logs

For Mac users:

Please open Finder
At the top left of the screen Click Go
Select Go to Folder
Follow the path /Users/{username}/.config/TruGrid/Logs (where {username} is your computer folder user name)

Updated on: 12/05/2026

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