Configure Mac to use Microsoft Remote Desktop App to open RDP Connections

Typically, when installed, Microsoft Remote Desktop application becomes the default application for opening RDP connections. However, another application may get installed that takes over this function. This prevents TruGrid from making RDP connections. In such situations, Mac customers may see errors similar to below.

Here is how to fix it

1. Right click on Finder icon
2. Select Go to Folder
3. Type / (slash)
4. Click Macintosh HD from the list
5. Open Users folder
6. Open folder with your username
7. On your Mac computer, Press the **COMMAND + SHIFT + . (period) ** keys at the same time. The hidden files will show up as translucent
8. Navigate to /.config/TruGrid/Temporary folder and right click any of RDP files in the folder and follow steps in the below screenshots to configure Microsoft Remote Desktop application to open RDP connections

9. Click on Get Info

10. Find out Open With and you will see Microsoft Remote Desktop

11. Select it from dropdown or click on it
12. Click on Change All button
13. You will see window with confirmation and press Continue

14. Try to quit from Mac Connector , wait for 30 seconds and log in again

Updated on: 08/03/2023