How to update Sentry installation via TruGrid web portal
How to update your Sentry Installation from TruGrid Web portal
TruGrid advises performing updates outside of business hours.
During Sentry update, all active RDP sessions will be dropped
Root administrators or customer administrators have the ability to update the Sentry installation.
How to perform upgrade
Login to the TruGrid portal using root admin or customer admin credentials
In My Workspace section, admins can view the notification regarding the Sentry Update.
![Sentry Update Message](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/image_1o4fsj8.png)
Click on the Update
Select the designated server (in this guide we choose one of the servers for the update)
![](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/screenshot-2024-05-10-at-19120_xgk3lt.png)
Click Update Now
You will get a notification Update in progress
Please wait for a few minutes and then check the actual Sentry version
Open Resource Assignment find out an informational icon on the right near Refresh data from AD
![](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/screenshot-2024-05-10-at-19374_1a5w5og.png)
Admin will see that Sentry has been updated to the latest version
![](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/screenshot-2024-05-10-at-19331_dyv3kg.png)
Updated on: 15/05/2024
Thank you!