Setting up MFA using TruGrid Authenticator


How to set up your Multi Factor Authentication using TruGrid Authenticator


This procedure requires TruGrid Authenticator app, it can be downloaded from the App Store for iPhones or Play Store for Android PhonesOnce the app is installed, you can proceed with the below procedure.


  1. In your internet Browser, go to app.trugrid.com
  2. Enter your registered corporate email address and select CONTINUE, enter your PASSWORD and click CONTINUE



  1. Setup Multifactor Authentication (MFA)


iPhone:



Android:



  • a. From your Smart Phone, open the TruGrid Authenticator
  • b. Click the + sign on top right. This will open your camera. Accept any prompt from your phone to allow TruGrid to use your camera to scan MFA setup QR code
  • c. Use your Smart Phone to scan the QR code displayed on your computer
  • d. From the TruGrid Authenticator on your Smart Phone, click ALLOW. This will add a six-digit security code to the display on your computer and advance it to the next screen.

PS: If this does not happen, please manually type the six-digit code and click **NEXT **on your computer.



  1. Validate your phone. This allows you to reset your MFA in the future.
  • a. Enter your mobile phone number in the area specified on the computer and click SEND CODE
  • b. Click SEND CODE
  • c. Obtain the code from your mobile phone and enter it in the area specified on your computer
  • d. Click SUBMIT AND LOGIN








Updated on: 06/12/2022

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