> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.trugrid.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What to do next when your MFA has been reset

# What to do next when your MFA has been reset

* Go to the TruGrid Authenticator app on your mobile phone.
* Remove the prior account (if any) setup on your TruGrid Authenticator app
* Make sure you are logged out of your Internet browser
* Go to the TruGrid Login page (https://app.trugrid.com/login) or your[ desktop connector](/en/article/where-are-the-trugrid-native-desktop-connectors-5u98cm/)
* Enter your registered corporate email address
* Select Go
* Login with your Password
* Scan the QR code with your TruGrid authenticator app on your mobile phone
* Set your new reset phone number
* Continue to dashboard