> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.trugrid.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# TruGrid Technical Support Contact Information


# TruGrid Technical Support Contact Information

For the fastest response to support questions, please contact us on LIVE CHAT using the "Chat With Us" button at the bottom of this page or the Live Chat icon on the bottom right of our main sites or application site.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/7/3/f473d72e7d7c5000/image_1neyjr3.png)

Standard support hours for Live Chat** are between 6AM and 6PM CST. **
**Responses may be delayed outside of these hours or on the weekend. **

| For sales or pricing information, please contact sales@trugrid.com.

If a live screen-sharing session is needed, please contact us also via Live Chat to initiate a request for that. Live troubleshooting sessions are done over Zoom. 

If there is a new functionality request or bug you would like to communicate, please feel free to do so.

| If you need to email technical support, our email is help@trugrid.com.