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# TruGrid SecureRDP - EntraID login experience

## ${color}[#000000](Overview)

TruGrid supports two authentication methods: **Standard (On-Premises Active Directory)** and **Microsoft EntraID**. This article explains what each login experience looks like so users know what to expect when signing in.

## ${color}[#000000](Entra ID Login)

| Tip: If your admin has enabled Stay Signed In, you won't need to re-authenticate with Microsoft every time you open the connector. This setting can be managed per user by your TruGrid administrator.

1. Open your TruGrid Connector (Web, Windows, Mac, or iOS).
2. Enter your **email address** on the TruGrid login screen.
3. You are **redirected to the Microsoft sign-in page**, where you sign in with your Microsoft work account credentials.
4. If your organization requires MFA, Microsoft will prompt you at this step (Authenticator app, phone call, SMS, etc.) -- this is managed by your organization through Microsoft, not TruGrid.
5. After signing in with Microsoft, you are returned to TruGrid and your assigned resources are displayed.
6. When launching a remote desktop, you **may see a second Windows login prompt** if the remote computer requires separate credentials. Select **Remember Me** to save these for future sessions.
The key difference is that you sign in through Microsoft's familiar login page rather than entering credentials directly into TruGrid. If you already use Microsoft 365 or other Microsoft services, this will look the same.

###### Web EntraID login: 

![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/7/3/f473d72e7d7c5000/ssoentra_1nbflbx.gif)
###### Connector EntraID login: 

![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/7/3/f473d72e7d7c5000/ssoentra2_1pgqzye.gif)

## ${color}[#000000](Standard Login)

1. Open your TruGrid Connector (Web, Windows, Mac, or Mobile).
2. Enter your **username and password** on the TruGrid login screen.
3. If your administrator has enabled MFA, you will be prompted for a verification code via the TruGrid Authenticator app, SMS, or email.
4. After signing in, your assigned desktops and applications are displayed. Click any resource to connect.

Everything happens within TruGrid. All login screens are TruGrid-branded.

|  | Standard | Entra ID |
| ---- |
| **You sign in with** | AD username + password | Microsoft account |
| **Login screens** | TruGrid only | TruGrid, then Microsoft |
| **MFA handled by** | TruGrid | Microsoft |
| **Second login at RDP host?** | Sometimes | Sometimes (use Remember Me) |
| **Android support** | Yes | Not currently |


## Related Articles
* [How to Configure TruGrid SecureRDP to Authenticate against EntraID](https://help.trugrid.com/en/article/how-to-configure-trugrid-securerdp-to-authenticate-against-azure-ad-entra-id-zob3zm/)
* [How to Enable SSO Auth to On-Premises resources with Entra ID](https://help.trugrid.com/en/article/how-to-enable-sso-auth-to-on-premises-resources-with-entra-id-1jrefau/)