TruGrid RDS Manager - Enterprise

TruGrid RDS Manager Enterprise Installation Guide


Overview


TruGrid RDS Manager Enterprise monitors Remote Desktop Session Host (RDSH) servers across your domain. It consists of two components that are run separately:


  • Data Collector Configurator (TruGrid-RDSM-DC-Config.exe) – A Configuration Manager that is used to centrally configure the environment and install the Data Collector Windows service. The Data Collector collects session and performance data. The Data Collector Configurator and the Data Collector Windows Service can run on a domain-joined Windows Server.
  • Enterprise Client (TruGrid-RDSM-Enterprise.exe) – The admin dashboard that connects to the Data Collector over the network. It can run on any Windows PC joined to the domain.


You can run the Data Collector and Enterprise Client on the same server (TruGrid Sentry server, Management Server etc.).


Trugrid RDM Enterprise Interface


Upgrading: Stop the service, replace both executables with the new versions, then restart the service. Existing data is preserved.


System Requirements:


  • Windows Server 2019 or later (Data Collector host)
  • Windows 10 / 11 or Windows Server (Enterprise Client)
  • Active Directory domain environment (Windows Authentication is required)
  • Network connectivity on port 5743 (HTTP) between the client and the Data Collector host
  • .NET 10 runtime bundled; no separate installation required


Step 1 – Install the Data Collector


Data storage: All collected data is stored in a SQLite database at C:\ProgramData\TruGrid RDS Manager Enterprise\ on the Data Collector host. No external database server is required.Firewall: Open inbound TCP port 5743 on the Data Collector host's Windows Firewall for the TruGrid Enterprise Client connections.


New-NetFirewallRule -DisplayName "TruGrid RDM 5743 Inbound" -Direction Inbound -LocalPort 5743 -Protocol TCP -Action Allow -Profile Any
New-NetFirewallRule -DisplayName "TruGrid RDM 5744 Inbound" -Direction Inbound -LocalPort 5744 -Protocol TCP -Action Allow -Profile Any


The Firewall configuration can be skipped if both the Data Collector and Enterprise Client are on the same server. The Data collector setup is still necessary before running the Client. Client can then be pointed at http://localhost:5743 (or https://localhost:5744 for HTTPS).


Data Collector Interface


Run TruGrid-RDSM-DC-Config.exe as Administrator on the server that will host the Data Collector service.

  1. Open the Windows Service tab and click Install Service. A UAC prompt may appear – approve it.
  2. On the Settings tab, verify the HTTP port (default: 5743) and set the polling interval (default: 60 seconds). Enable Start polling automatically, then click Save Settings.
  3. Open the Computer Groups tab. Add AD security groups that contain the computers you want to monitor.
  4. Open the Access Control tab. Add the Active Directory users or security groups that are permitted to connect as administrators. Leaving the list empty will deny all connections from the Enterprise Client.
  5. Return to the Windows Service tab and click Start Service. Confirm the status changes to Running.


Step 2 – Connect with the Enterprise Client


Copy TruGrid-RDSM-Enterprise.exe to any Windows PC on the domain. No installer is needed – it is a self-contained executable.

  1. Launch the application. A Connect dialog will appear on startup.
  2. Enter the Data Collector URL, for example: http://192.168.1.100:5743 (use the server's IP address).
  3. Click Connect. Passthrough Windows Authentication (NTLM/Kerberos) is used automatically – no password prompt.
  4. The main dashboard opens. Use the sidebar to navigate between Dashboard, Computers, Users & Sessions, Analytics, and Audit Log.




Updated on: 04/03/2026

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