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# Roll back KB5065426 to restore web-based RDP in Chrome (Windows 11 24H2)

# Roll Back KB5065426 to Restore Web-based RDP in Chrome (Windows 11 24H2)

This guide explains how to remove the **2025-09 Cumulative Update for Windows 11, version 24H2 (KB5065426, OS Build 26100.6584)**.  
On Intune **enrolled** devices, this update breaks **RDP from Chrome (web)** by causing the session to hang.  
Unenrolled devices are not affected. The workaround is to **uninstall KB5065426** and temporarily block it until a permanent fix is ready.


|| With new Microsoft Windows update KB5065426, connection via Chrome browser may hang with the following screen

![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/7/3/f473d72e7d7c5000/image-6_1s9yftt.png)
---
## 1. Confirm Affected Build

**GUI**
1. Press `Win + R`, type `winver`, and confirm **OS Build 26100.6584**.  
2. Go to **Settings → Windows Update → Update history → Quality updates** and check for **KB5065426**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/7/3/f473d72e7d7c5000/image_qorinu.png)

**PowerShell**
```powershell
$kb = 'KB5065426'
$hotfix = Get-HotFix -Id $kb -ErrorAction SilentlyContinue
$build  = (Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion")
"{0}.{1}" -f $build.CurrentBuild, $build.UBR
if ($hotfix) { "Installed: $($hotfix.HotFixID) on $($hotfix.InstalledOn)" } else { "Not installed." }
```

## 1. Uninstall on a Single PC
**GUI**
1. Open **Settings → Windows Update → Update history → Uninstall updates**.
2. Select **2025-09 Cumulative Update (KB5065426)** → click **Uninstall**.
3. Restart when prompted.
**CMD**
```
wusa /uninstall /kb:5065426 /quiet /norestart
shutdown /r /t 5 /c "Rebooting to complete removal of KB5065426"
```
**PowerShell**
```
$kb = '5065426'
Start-Process wusa.exe "/uninstall /kb:$kb /quiet /norestart" -Wait
if ($LASTEXITCODE -in 0,3010) { Restart-Computer -Force }
```
###