> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.trugrid.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to update Sentry installation via TruGrid web portal

# How to update your Sentry Installation from TruGrid Web portal

||| TruGrid advises performing updates outside of business hours.

||| During Sentry update, all active RDP sessions will be dropped

| Root administrators or customer administrators have the ability to update the Sentry installation.

## How to perform upgrade
1. Login to the TruGrid portal using root admin or customer admin credentials
2. In **My Workspace** section, admins can view the notification regarding the Sentry Update.
![Sentry Update Message](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/image_1o4fsj8.png)
3. Click on the **Update**
4. Select the designated server (in this guide we choose one of the servers for the update)
![](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/screenshot-2024-05-10-at-19120_xgk3lt.png)
5. Click **Update Now**
6. You will get a notification **Update in progress**
7. Please wait for a few minutes and then check the actual Sentry version
8. Open **Resource Assignment** find out an informational icon on the right near **Refresh data from AD**
![](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/screenshot-2024-05-10-at-19374_1a5w5og.png)
9. Admin will see that Sentry has been updated to the latest version
![](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/screenshot-2024-05-10-at-19331_dyv3kg.png)