> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.trugrid.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Geo-Blocking via TruGrid

# Geo-Blocking via TruGrid

| When enabled, the TruGrid Geo-blocking feature restricts access to TruGrid Application and Website based on the user's geographical (country) location. The TruGrid Geo-Blocking feature affects only Active Directory and Azure AD logins. It does not affect TruGrid root accounts.


## How to Enable the Geo-Blocking Feature
Please follow these steps in order to enable the Geo-Blocking  feature:

1. Login to TruGrid portal using the main Administrative account
2. Expand the "Company" menu and click on "Security Management"
3. Click on "Geo-Blocking" tab

a. Switch "Geo-Blocking Status" option ON
b. Select countries to allow
c. Click "Enable" button to save changes
d. The "Manage Country Allowed List" button can later be used to make changes

![](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/image_gi3scx.png)

||| Once enabled, only Active Directory and Azure AD users connecting from countries in the "Allowed List" can use TruGrid.


## End user experience
A user connecting from a country not in the "Allowed List" for his or her domain will be presented with an error message as shown below.

![](https://storage.crisp.chat/users/helpdesk/website/f473d72e7d7c5000/image_1eaj6fc.png)