Geo-Blocking via TruGrid
Geo-Blocking via TruGrid
When enabled, the TruGrid Geo-blocking feature restricts access to TruGrid Application and Website based on the user's geographical (country) location. The TruGrid Geo-Blocking feature affects only Active Directory and Azure AD logins. It does not affect TruGrid root accounts.
How to Enable the Geo-Blocking Feature
Please follow these steps in order to enable the Geo-Blocking feature:
Login to TruGrid portal using the main Administrative account
Expand the "Company" menu and click on "Security Management"
Click on "Geo-Blocking" tab
a. Switch "Geo-Blocking Status" option ON
b. Select countries to allow
c. Click "Enable" button to save changes
d. The "Manage Country Allowed List" button can later be used to make changes
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Once enabled, only Active Directory and Azure AD users connecting from countries in the "Allowed List" can use TruGrid.
End user experience
A user connecting from a country not in the "Allowed List" for his or her domain will be presented with an error message as shown below.
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Updated on: 08/03/2023
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